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"IT Maturity Reality Check: How to Drive Improvement for Your Growing Organization"

GoTo has partnered with Qualtrics to survey 315 IT professionals around the world to uncover the maturity of their organizations with respect to support and service management. See where you rank among peers and get actionable steps to keep growing your IT organization.

IT leaders seeking to build sustainable operations that meet the challenges of today’s fast-moving business landscape need to think beyond crisis management and develop long-term, growth-oriented processes. The first step in doing that is understanding your IT team’s level of operational maturity, so you can begin advancing team performance and maximizing the team’s contribution across the company.

In this eBook, GoTo and Qualtrics discuss five levels of operational maturity to help IT leaders identify where they are now and determine where they need to improve based on survey findings from 300+ IT leaders at small and midsized businesses. Download the eBook to explore:

• Your current level of IT maturity
• Common challenges most IT leaders should address for growth
• Ways to improve reliability and resilience of your IT infrastructure
• Tips to effectively leverage technology to achieve business goals

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